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Tool friction log
Teams keep a shared log of the small systems, technology or process issues that slow work down, and review it monthly with an owner for each fix. This turns everyday frustration into visible improvement work rather than background irritation.
Inspired by:
Cross-sector practice
Growth Culture Element:
Workplace
Growth Culture Subcomponents:
Environment, Tools & Reward, Wellbeing & Balance
Why it matters:
Reduces unnecessary friction and helps people do good work with less drain.
Who can implement:
Managers, Teams, Systems
How to get started:
Appoint an owner for this in your team and ask them to collate issues causing friction ove rthe next month. Discuss the results and next steps as a team.
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