Discuss the 'How'

Teams explicitly discuss and measure how outcomes are achieved, not just what gets delivered, using holistic KPIs that include goals, behaviours and impact.

Inspired by:

Many organisations

Growth Culture Element:

Empowerment

Growth Culture Subcomponents:

Radical Candour & Transparency, Shared Ownership, Purpose & Meaning, Clarity & Consistency

Why it matters:

Prevents results-only thinking and reinforces the behaviours the culture wants to see.

Who can implement:

Leaders, Managers, Teams, Individuals

How to get started:

Start by discussing and capturing what good looks like for one goal or outcome. Which behaviours are we trying to encourage? Which behaviours could challenge outcomes? Go further: Access our Holistic KPI worksheet in the Members Area.